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Welcome to Wildgrain!

Your Member Account

Your Wildgrain membership is very flexible!
From your account, you can:

  • See current box item list
  • Choose add-ons for your next box
  • Substitute items in your next box
  • Delay your next box
  • Change your delivery frequency
  • Send boxes or e-gift cards to loved ones
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F.A.Q.

Why is Wildgrain a membership?
Wildgrain sourdough breads take 26 hours to make, compared to 20 minutes for a supermarket loaf. It is difficult for an artisan-driven company like ours to source high-quality ingredients, staff our bakeries, and hand-shape each loaf without knowing roughly how many members we need to serve each month.

By becoming a member, you’re eating healthier products, supporting a small business and helping reduce food waste.
 Why is there no dry ice left in my box?
    We ship your Box with a specific amount of dry ice that’s been calculated based on where you live. Your box should arrive with little or no dry ice left. This is because it's meant to evaporate in transit to keep your items cold. In some cases, we pack supplemental gel packs.
 Why are there no dry ice bags in my box?
    If you do not see dry ice bags in your box, that means we packed it without bags. Just make sure the items containing egg and/or dairy are still cold to the touch. Please email hey@wildgrain.com if they are not so we can help.
 Does somebody need to be home to accept delivery?
    No worries - we don’t require a signature for delivery. But since the box is shipped with dry ice, we recommend getting the items into your freezer as soon as you can!
 What if my box arrives thawed?
    If the items in your box are thawed upon arrival, it’s okay as long as the items containing egg and/or dairy feel cold to the touch (as if refrigerated). In accordance with USDA guidelines, the items containing egg and/or dairy don’t need to arrive frozen, but they do need to feel cold to the touch. If they don’t feel cold to the touch, please email us at hey@wildgrain.com so we can help! For the items that don't contain egg and/or dairy (breads for example), they're all set to be put in your freezer, even if they didn't arrive feeling cold.
 Where can I find the baking / cooking instructions?
    Each product has a product label sticker on it, and the baking / cooking instructions are on each sticker. If you're missing any product labels, you can also find them on our Nutrition Page or you can email us at hey@wildgrain.com!
 More questions?
    No problem! Email us at hey@wildgrain.com and we'll get back to you as soon as possible.

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Bread Baking Tips

Because every home oven is different, we have two methods to help you figure out if your loaf is done baking:

1. The Crunch Check!

Remove the loaf from the oven. Lightly press down on it. If you feel the loaf give a little and hear a crunch sound, the loaf is likely ready to be taken out of the oven for the 30 minute waiting period.

2. The Tap Check

Remove the loaf from the oven. While holding it in one hand upside-down, tap on the bottom of the loaf with your other hand. If you hear a hollow sound from the center of the loaf, the loaf is likely ready to be taken out of the oven for the 30 minute waiting period.

Overbaked loaf?

If your loaves are consistently overbaking, it’s possible that your oven runs hotter. Try decreasing the oven temperature by 25F to 50F or decreasing the baking time. You can also cover your loaves with aluminum foil while they bake to protect the crust from getting too hard.

Underbaked loaf?

If you find your crust is burning but then you wait the 30 minute period and you cut the loaf open and it’s still frozen inside, cover your loaves with aluminum foil while they bake to protect the crust from getting too hard and to allow the inside to finish baking. In addition to doing this, bake your loaves at an oven temperature 50F-100F less than the instructions and for 5 - 10 minutes longer than the instructions.

Storage Tips

Good news! If properly stored, sourdough bread will last longer than commercially-yeasted bread before staling or molding.

Wait at Least 30 Minutes After Baking

We know it’s hard to resist, but slicing a warm loaf of bread too early will result in a gummy and sticky crumb inside.

Don't Store in Refrigerator

Homemade bread stales faster when it’s stored in the refrigerator.

Store in a Box, Paper Bag, or Towel

Bread boxes work great if you have one. If you don’t, no worries! You can store the loaf by wrapping it in a clean kitchen towel or by putting it in a paper bag. Make sure to keep the stored loaf in a dry place and to have its cut-side facing down.

Eat Fresh on Baking Day, Toasted Later

We recommend eating your bread fresh the first day, and then lightly toasted the following days. You can also slice the entire loaf on the first day, freeze the slices, and then toast the slices as you need them!

High Altitude Baking

There shouldn’t be an impact on baking any of our parbaked breads and rolls since they’ve already risen.

More Questions?

No problem! Email us at hey@wildgrain.com and we'll get back to you as soon as possible.

Pasta Cooking Tips

All of our pastas are cooked straight from frozen!

Frequent stirring is key to ensure the frozen pasta properly separates, we recommend:

  • Using a larger pot than you normally would so there’s a larger amount of boiling water.
  • Bringing the pot to a very strong boil before putting the pasta in. The frozen pasta will cool the water slightly when you put it in, so it’s important for the boil to be strong.
  • Stirring the pasta frequently, especially at the beginning to help it separate faster.
  • We save a cup or two of pasta cooking water. It’s a great way to loosen up the sauce, making it extra smooth and velvety.


High Altitude Cooking

For our pastas, you may have to extend the cooking time by a few minutes, since pasta takes longer to cook in high altitude locations.

Pasta Storage Tips

Fridge Storage

Before storing your leftover pasta in the fridge, allow it to cool to room temperature within an hour of cooking. Properly stored in an airtight container, cooked pasta can last 3-5 days in the fridge.
If you have plain pasta leftovers, we recommend coating the noodles in olive oil before putting them in the fridge to prevent them from sticking.

Freezer Storage

If you have leftovers of pasta cooked in sauce that you don’t want to eat in the next few days, you can store the leftovers in the freezer for up to a month!

  • Allow the leftovers to cool to room temperature within an hour of cooking.
  • Put the leftovers in a freezer bag and store in the freezer for up to one month.
  • When you’re ready to eat the leftovers, put the freezer bag in warm water to thaw before reheating them on the stove or in the microwave.

More Questions?

No problem! Email us at hey@wildgrain.com and we'll get back to you as soon as possible.

Pastries Baking Tips

Our pastries taste best when they’re freshly baked, so we recommend only baking what you plan to eat at one time.

Flattened Croissants?

If your Croissants arrive slightly flattened, as long as they're still cold to the touch upon arrival, you can put them in your freezer and bake them as normal. They'll still puff up when baked!

High Altitude Baking

We recommend baking one first as a test to see if they bake properly from the instructions on the label. If not, adjust the instructions by lowering the temperature and prolonging baking time so that the next time, the pastries will end up golden brown.

Pastries Storage Tips

If you do have leftover pastries, we recommend:

  • Storing the leftovers the same way you store the bread: in a bread box, wrapped in a clean dish towel, or in a paper bag.
  • If you’d like to give your leftover pastries a little refresh, you can put them in the oven for 5 minutes at the same oven temperature that was on their instructions.

More Questions?

No problem! Email us at hey@wildgrain.com and we'll get back to you as soon as possible.