For whatever reason I am always receiving a thawed box. I was sent a replacement but it was a soggy box and the contents were thawed. I know it may be a delivery issue but I'm leary of using the pastas and deserts. It is beginning to be a waste of money and food. This seems to be a recent development, but I am pausing my subscription to winter when this may no longer be an issue.
I love the convenience and the quality, I like that I get something different, like the pastries or cookies...to try what you offer, I love that I always get a regular sourdough, and try other stuff, you offer...keep doing what you are doing
Why is Wildgrain a membership?Wildgrain sourdough breads take 26 hours to make, compared to 20 minutes for a supermarket loaf. It is difficult for an artisan-driven company like ours to source high-quality ingredients, staff our bakeries, and hand-shape each loaf without knowing roughly how many members we need to serve each month.
By becoming a member, you’re eating healthier products, supporting a small business and helping reduce food waste.
Why are Wildgrain products healthier?We know that “healthy” is not typically the word that comes to mind when talking about carbs. But at Wildgrain, we approach making food differently.
All of our food is made with clean ingredients that are easy to understand and contain no preservatives. Beyond being clean replacements for your favorite carbs, our sourdough bread provides many health benefits. Our fermentation process digests the majority of the gluten; for this reason, some people with gluten sensitivities find that they can digest and enjoy sourdough bread. Sourdough bread also contains lactic acid, which helps your body absorb more nutrients (e.g. calcium, magnesium, and iron) than your body would from non-sourdough bread. Lastly, it contains prebiotics, which keep your gut biome healthy and also increase the bioavailability of nutrients.
Can I adjust my Wildgrain membership?
Yes! You change your delivery frequency, skip, or cancel your membership at any time. For example, if you want to get your Wildgrain Box every 2 months instead of monthly, you can do that. You can make these adjustments on your Wildgrain account or by emailing us at firstname.lastname@example.org.
Will my items stay cold in transit?Yes, our items are par-baked, flash frozen, and then vacuum sealed. The box is then packed with insulation and a specific amount of dry ice that is calculated based on your location. You’ll receive a UPS tracking number when your Wildgrain Box has shipped, and 1-4 days later, your box will arrive.
When will my Wildgrain Box arrive?You’ll receive a UPS tracking number when your Wildgrain Box has shipped, and 1-4 days later, your box will arrive.
COVID-19 Note: To ensure your safety and to provide a safe environment for our staff, we currently ship out orders from Mondays to Thursdays. We apologize for any delays in getting your order to you.