We partner with bakeries and makers across the country to offer our members a wide range of breads, pastas, and pastries made with the best ingredients and traditional methods. 

Depending on the recipe and ingredients, some products have different tolerances for temperature fluctuations during transit and need to be handled differently when they arrive.

On the packing slip inside your box, you'll notice a symbol next to each product that tells you how to store it. We've divided our products into four categories - here's a quick reference, with full details below.

We partner with bakeries and makers across the country to offer our members a wide range of breads, pastas, and pastries made with the best ingredients and traditional methods. Depending on the maker, recipe, and ingredients, some products are suitable for people with food allergies, and others are not. 

Each product's full ingredient list and allergens are listed on its packaging and on the product page in your Member portal. We track the nine major allergens recognized by the FDA: milk, eggs, peanuts, tree nuts, wheat, soy, fish, crustacean shellfish, and sesame.

We also ask all of our supplier partners to disclose whether their products are made in facilities that handle any of these allergens, so you can make informed decisions even when a product doesn't contain an allergen directly. This information is available in the allergen section of each product page.

If you have a severe allergy or specific questions about a product, please don't hesitate to reach out to us directly — we're happy to help.

Important: some of our gluten-free products contain gluten-free wheat starch. These products are safe for people with gluten intolerance or celiac disease, but are not suitable for people with a wheat allergy.

Gluten-free wheat starch is a starch derived from wheat that has had its gluten proteins removed through a multi-stage water washing process — no enzymes or additives are used. The result is an ingredient that is free of gluten but still classified as a wheat ingredient.

The wheat starch we use is tested to ensure that any trace of gluten is well below 20 parts per million, the limit set by the FDA to qualify as gluten-free (see Question 4, page 5 of FDA's Guidance for Industry, Gluten-Free Labeling of Foods). Gluten-Free wheat starch is very commonly used in gluten-free products in Europe, and several studies have demonstrated that it is safe for people with gluten-intolerance and celiac disease (Clinical Trial, Prospective and Randomized Study).

Have a wheat allergy? The allergen section on each product page will tell you whether a product contains wheat. If you have any questions or need help identifying the right products for you, please reach out to us directly.

At freezing temperatures, bacteria stop growing, which means frozen products don't technically expire — they remain safe to eat indefinitely when kept properly frozen. The best-by date is purely a quality guide: past that date, a product may have dried out a little, the texture may not be quite as good, or the flavor may have changed slightly. But there is no food safety concern as long as it has been stored frozen throughout.

California's Proposition 65, officially called the Safe Drinking Water and Toxic Enforcement Act or Prop 65 for short, is a state law that requires businesses who sell their products in California to inform consumers if their products contain trace amounts of certain substances. The Proposition 65 List includes about 900 chemicals, both synthetic and naturally occurring, that have been shown to cause cancer, birth defects, or other reproductive harm. 

The list includes ingredients in pesticides, household products, dyes, etc., chemicals used in manufacturing and construction, byproducts of chemical processes, and more. The list also includes a few chemicals that are naturally absorbed by foods from the soil they are grown in, regardless of how they're farmed (even organic ingredients pull nutrients from the ground and therefore can include traces of these chemicals). 

This warning doesn't mean a product is unsafe. Prop 65's warning threshold is simply far more conservative than the FDA's: California requires a warning at exposure levels that are a small fraction of what federal food safety standards consider a concern, so many everyday foods trigger this notice well before they'd ever raise an FDA safety flag. These thresholds are also based on regular, long-term exposure over time, not a single serving, so eating a product that carries this warning occasionally does not mean you've been exposed to a harmful amount. We include the warning to be transparent and fully compliant with California's law.

Because the large majority of our ingredients are natural and come from the ground, some of our products may contain traces of these chemicals. Lead and cadmium are naturally present in soil, and plants absorb trace amounts of them as they grow and draw nutrients from the ground, regardless of farming practice. Cacao plants in particular tend to take up higher levels of these metals, which is why lead and cadmium are commonly found in chocolate. They can also be found in flour and other grain-based ingredients for the same reason.

Lead and cadmium levels can vary naturally from harvest to harvest depending on where and how an ingredient was grown. We work with a wide network of bakeries and suppliers, each sourcing ingredients independently, so testing every ingredient in every batch across that entire network isn't realistic, and even frequent testing couldn't fully account for that natural variability from one harvest to the next..

Instead, because nearly all of our products are made with ingredients grown in soil (grains, cocoa, and more), we've made the decision to include the Prop 65 warning across our product line as a standard practice. 

To learn more about Proposition 65, go to www.P65Warnings.ca.gov.