Need Help?
We're happy to assist! But before you reach out, you might find what you need right away:
Manage Your Subscription
Login to your member account to:
- ✅ Reschedule your next charge date
- ✅ Choose add-ons for your next box
- ✅ Make substitutions
- ✅ Send gifts (boxes or e-gift cards)
- ✅ Cancel your membership
- ✅ Check delivery details or issues
Quick Resources
- 📖 Help Center – Find answers to common questions, baking tips, and storage guidance
- 🥖 Nutrition & Ingredients – View nutrition labels, full ingredient lists, and baking instructions for your preferred item
- ❄️ Thawed Box? – What to do if your order arrives thawed
Need immediate assistance? Reach us at 617-702-2749 (Mon–Fri, 10AM–6PM EST) — our team is ready to help!