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Need Help?

Need Help?

We're happy to assist! But before you reach out, you might find what you need right away:

Manage Your Subscription

Login to your member account to:

  • ✅ Reschedule your next charge date
  • ✅ Choose add-ons for your next box
  • ✅ Make substitutions
  • ✅ Send gifts (boxes or e-gift cards)
  • ✅ Cancel your membership
  • ✅ Check delivery details or issues

Quick Resources

  • 📖 Help Center – Find answers to common questions, baking tips, and storage guidance
  • 🥖 Nutrition & Ingredients – View nutrition labels, full ingredient lists, and baking instructions for your preferred item
  • ❄️ Thawed Box? – What to do if your order arrives thawed

Response Time Update

Due to high ticket volume, our response time may be longer than usual. We're working through all requests in the order they were received, but we’ll do our best to get back to you within 48-72 hours. Thanks for your patience!